Defence

At Didsbury Engineering, we fully understand that our customer’s operational equipment needs to be robust, reliable, in prime working order and supported by a network that is both accessible and knowledgeable.

Increasingly, customers are requiring that any equipment supplied is fully supported by the manufacturer either by agreed maintenance support or with full availability contracts to provide peach of mind, reassurance and a fast response time.

Didsbury has responded to this demand and have offered over the years worry free tailored support packages, two of which described in detail below.

Support Contract

The Boeing C17 aircraft operated by the Royal Air Force are supported by Boeing and specific ground support equipment used on the C17 is the subject of a contact between Didsbury and Boeing. Under this arrangement, Didsbury provides full second line support, maintaining and certifying certain lifting equipment.

Availability Contract

The Hoist Universal Weapons (HUW) has been in service with both the Royal Navy and the Royal Air Force for many years. Didsbury proposed that support costs could be reduced and user availability improved by the company assuming responsibility for managing the assets and operating a full availability contract.

Didsbury Engineering service centres Defence

Every product received by Didsbury Engineeringis subject to the following maintenance procedure:

• Upon receipt of your equipment for service and/or repair, it will be booked in our system and tracked at each stage until dispatched
• Will be stripped for assessment and a quotation issued, a comprehensive breakdown report can be supplied identifying parts
• Upon approval of the quotation, the service/repair is undertaken using OEM parts
• Tested in accordance with LEEA standards
• Equipment recertified for a period of 6 months for man-riding and/or 12 months for other lifting equipment
• Supplied with a Certificate of Conformity

The equipment is serviced/repaired in accordance with “LOLER Regulations 1998”; lifting equipment should be thoroughly examined and inspected at 6 monthly intervals for man-riding equipment and accessories and 12 monthly intervals in the case of other lifting equipment.

Our sales team are always available to help you with any questions you may have